Q: Do we need tickets to attend the event, even if I'm not going to participate in the trivia event?
A: Yes. All people present must have tickets, even if they aren’t planning on answering questions. This is for several reasons including the capacity of the building, and for fairness of competition.
Q: Our team has 6 people and another friend wants to come, can we be a team of 7?
A: No. We have the number of people at a maximum of 6 for a few reasons:
1) To ensure ease of seating arrangements in different venues.
2) Larger teams tend to get louder when trying to share answers, putting them at a disadvantage.
3) Trying to keep things as close to equal as possible. Teams of 7,8,9 would likely fair better than teams of 2.
Q: I didn’t get tickets but my friends and I want to go, what can we do?
A: Feel free to contact us if you didn’t get tickets in time. If we are able to secure more seating we will accommodate you. We also recommend following our local Facebook page for your respective city, some of the more popular trivia themes will happen 2-3 times per year (with brand new questions, themes and prizes) so fans can get a second chance at joining in.
Q: Can I bring outside Food/Drinks?
A: No. Bars and Restaurants prohibit outside food and drinks.
Q: It says ‘No Cell Phones’ during trivia, what if I use mine?
A: We can’t physically stop you from using your phones, however, if you cannot refrain from using them during the question periods, your team may be disqualified from prizing. That means you can still play the trivia but will not be eligible for prizes. Servers, Managers and hosts are all watching for use of phones during question rounds to prevent cheating.
Q: Can minors come to the trivia?
A: While Tipsy Trivia doesn’t exclude minors, most venue licenses do. Please contact the venue for their specific requirements. Standard entry rules and requirements of valid ID apply.
Q: It says the Ticket is a specific price, but when I get to the checkout, it’s charging me more. Why?
A: Showpass does charge a service fee for each ticket sold as well as your respective provincial and federal taxes which are slightly different in each province. We are using Showpass exclusively as their service fee is the lowest on the market and they are a fellow Canadian-based company.
Q: I think that my answer should have been accepted for a trivia question but it wasn’t. To whom do I talk?
A: We research extensively to have the most accurate questions and answers for the best trivia experience possible. That said, discrepancies may creep up. If you're part of a movie-based trivia, book-based answers will not be accepted and vice versa. For movies with extended or director-cut versions, we will specify which version the questions have been sourced from.
Q: I was unhappy with the service at the Bar/Pub where Tipsy Trivia was held.
A: If there were problems with the quality of food or service, we would like to be informed as it is part of the overall experience for our events. While we will pass the information along to the venue, you must personally contact the venue if you would like any compensation. If the venue is unable to accommodate the volume of our events, we will find venues better suited.
Q: I was unhappy with the host during a Tipsy Trivia, who do I talk to?
A: If you were unhappy with the host, please bring it to our attention by contacting hello@tipsytrivia.ca we take these matters very seriously.